Companies should play pop tunes, not elevator music: study
                                
                                
                                    (Newser) -
                                    No one likes being on hold, and the elevator music that typically plays while you cool your heels doesn't enhance the experience. Fortunately, a new study is suggesting a solution,  Time  reports: Just change the music. We're already conditioned to find elevator music annoying, researcher Karen Niven says....